Privacy Policy

Thank you for your interest in our website and our company. We take our responsibility to protect your personal data that are collected, processed and used during your visit to our website seriously.

Below you will find information about the data that are collected during your visit to this site and how they are used. These references to our privacy policy apply to our websites,

www.homematic-ip.com

http://app.homematic-ip.com

We do not assume any responsibility for third-party content that is obtained via links and that is specifically marked as such, nor do we accept the content as our own. Please note the privacy policy provisions provided on any linked website. The provider of the linked website is solely liable for any illegal, erroneous or incomplete content and for any damages arising from the use or non-use of any such information. We are responsible for third-party content solely if we are actively aware of the content, including potentially illegal and/or criminal content, and if it is technically possible and reasonable for us to prevent the use of any such content.

 

I. Contact and your rights


1. Name and address of the controller

The controller within the sense of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection provisions is:

eQ-3 AG
Maiburger Strasse 29
26789 Leer
Germany
Additional information


2. Name and address of the data protection officer

The data protection officer of the controller is:

Heiko Janssen, Lawyer
Janssen & Enninga Notar und Rechtsanwälte
Julianenburger Str. 19
26603 Aurich

Phone: 04941/97440
Email: datenschutz@eq-3.de

 

3. Your rights

You are entitled to exercise your rights as a data subject vis-à-vis us at any time. If the legal requirements are met, this includes the following rights:

 

3.1. Right to access pursuant to Art. 15 GDPR

You have the right at any time to obtain free of charge information concerning the personal data concerning you that we have stored. In addition, you have the right at any time to have the data you have provided to us transferred to you or to a third party.
You have the right to obtain information as to whether personal data concerning you are transferred to a third country or to an international organization. Where this is the case, you have the right to be informed about the appropriate safeguards relating to the transfer pursuant to Art. 46 GDPR.
If you wish to request any information, please write to datenschutz@eq-3.de or use the form.
Please note that we may transfer solely data that are obtained with your consent or pursuant to a contract.
Right to rectification of incorrect data or to completion of data pursuant to Art. 16 GDPR
We will rectify at your request any data concerning you that we have stored, provided that this is not in conflict with other statutory regulations (such as the obligations to archive data pursuant to the German Commercial Code).
If you wish to request rectification of your data, please write to datenschutz@eq-3.de or use the form.

 

3.2. Right to rectification of incorrect data or to completion of data pursuant to Art. 16 GDPR

We will rectify at your request any data concerning you that we have stored, provided that this is not in conflict with other statutory regulations (such as the obligations to archive data pursuant to the German Commercial Code).

If you wish to request rectification of your data, please write to datenschutz@eq-3.de or use the form.

 

3.3. Right to erasure pursuant to Art. 17 GDPR

We will at your request erase any data concerning you that we have stored, provided that this is not in conflict with other statutory regulations (such as the obligations to archive data pursuant to the German Commercial Code).
If you wish to request erasure of your data, please write to datenschutz@eq-3.de or use the form.

 

3.4. Right to restriction of processing pursuant to Art. 18 GDPR

Subject to the following conditions, you may request the restriction of the processing of personal data concerning you:
a) If you contest the accuracy of the personal data concerning you, you may restrict processing for the period of time necessary for the controller to verify the accuracy of the personal data;
b) The processing is unlawful, and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
c) The controller no longer needs the personal data for the purposes of the processing, but you need them for the establishment, exercise or defence of legal claims; or
d) If you have objected to the processing pursuant to Art. 21 (1) GDPR and it is not yet clear whether the controller’s legitimate interests override your interests.
Where processing of personal data concerning you has been restricted, such personal data may, with the exception of storage, be processed solely with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of another member state.

 

3.5. Right to data portability pursuant to Art. 20 GDPR

You have the right to have the data you have provided to us transferred to a third party at any time.
If you wish to request any information, please write to datenschutz@eq-3.de or use the provided form.
Please note that we may transfer solely data that are obtained with your consent or pursuant to a contract.

 

3.6. Right to object/withdraw consent pursuant to Art. 21 GDPR

You may withdraw any consent you have given for the processing of your personal data at any time by sending a short written notice. Please submit written notification of the withdrawal to datenschutz@eq-3.de.

 

3.7. Right to lodge a complaint with the supervisory authority pursuant to point (d) of Art. 13 (2) GDPR

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data concerning you infringes the GDPR.
The supervisory authority with which the complaint has been lodged will inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

 

II. General information regarding data processing
 

1. Personal data

Personal data are any information such as name, address or email address that can be directly attributed to your person.

 

2. Scope of processing of personal data

You can freely visit our website without providing any information about your person.
Automatic analysis tools that collect data are used on our website. Additional information about these tools is available in Chapters IV. et seqq. of this privacy policy.

 

3. Processing and use of personal and other data

As a general principle, we process the personal data of our users solely to the extent this is necessary to provide a functional website and our content and services. The processing of our users’ personal data is fundamentally subject to the consent of the users. One exception is in those cases when, owing to factual circumstances, it is not possible to obtain the user’s prior consent and statutory provisions permit the processing of the data.

 

4. Legal grounds for the processing of personal data

Insofar as we have obtained the data subject’s consent to process personal data, point (a) of Art. 6 (1) of the EU General Data Protection Regulation (GDPR) establishes the legal grounds.

During the processing of personal data required for the fulfilment of a contract when the data subject is a party to the contract, point (b) of Art. 6 (1) GDPR establishes the legal grounds. The above provision also applies to processing operations required for the performance of measures prior to entering a contract.

Insofar as the processing of personal data is required for compliance with a legal obligation to which our company is subject, point (c) of Art. 6 (1) GDPR establishes the legal grounds.

In the event that processing of personal data is necessary to protect the vital interests of the data subject or of another natural person, point (d) of Art. 6 (1) ) GDPR establishes the legal grounds.

If the processing is required in the pursuit of a legitimate interest of our company or a third party and the interests, fundamental rights and fundamental freedoms of the data subjects do not override such interest, point (f) of Art. 6 (1) GDPR establishes the legal grounds for the processing.

 

5. Erasure of the data and storage period

The data subject’s personal data will be erased or blocked as soon as the purpose of the storage ceases to exist. Storage of data may continue beyond this time if provision for this extension has been made by European or national lawmakers in EU regulations, laws, or other statutes to which the controller is subject. Data will be blocked or erased as well whenever a storage period prescribed by the aforementioned standards expires unless the continued storage of the data is required for the conclusion or fulfilment of a contract.

 

5. Data security

5.1. General

When data are transferred (for example, when you enter data in the contact form or as part of the application process), we offer the so-called SSL security procedure (Secure Socket Layer) in conjunction with 128-bit encryption; you can recognise the use of these features by the display of a closed key or lock symbol in the lower status bar of your browser.

The pages of our sites are fully encrypted.

We use the utmost diligence and the highest security standards to protect your personal data from unauthorised access or data protection.

We caution you, however, that the transmission of data via the internet can be vulnerable to security breaches (e.g. in email communications). Seamless protection of the data from third-party access is unfortunately not possible.

 

5.2. Security of the contact form

The contact form contains required and voluntary information. The required data are necessary for processing your request. We will process all information solely for the purpose of responding to your request.

Insofar as a retention period is stipulated under commercial or tax law, the data are stored for this period (usually ten years) so that they are available for a review by the tax authorities, for business and tax audits and for the investigation of possible criminal offences. If your request is not subject to a legal retention period, your data will be deleted after the purpose of the processing has ceased to exist.

 

5.3. Transfer of data

eQ-3 AG refrains from any commercial transfer of your data to third parties.

When contracting the services of data processors, we carefully select our partners and obligate our service providers to treat your data confidentially in accordance with Art. 28 GDPR. Our partners are prohibited from transferring customer data to third parties for marketing or other purposes or from using our customer data for their own commercial purposes.

If we transfer your data to contractual or cooperation partners within the framework of the contractual fulfilment of your order, a contest or marketing measures, we will notify you of the transfer separately. Our cooperation partners may process the data transferred to them solely for the performance of their services.

 

5.4. Third-country transfer of data

If a transfer of your data to third parties is necessary for the fulfilment of the data processing purposes (e.g. for the delivery of goods), we fundamentally ensure that your data remain within the European Union or the European Economic Area.

Should this not be possible in exceptional cases and a data transfer to a third country is required, all necessary measures to create an adequate level of data protection will be provided by eQ-3.

 

III. Provision of the website and creation of log files


1. Description and scope of data processing

Whenever users access our internet site, our system automatically collects data and information from the computer system of the accessing device.

The following data are collected at this time:

(1) Information about the browser type and version used
(2) The user’s operating system
(3) The user’s internet service provider
(4) The user’s IP address
(5) The date and time of access
(6) Websites from which the user’s system accessed our website
(7) Websites that are accessed by the user’s system via our website

The data are also stored in the log files of our system. These data are not stored in conjunction with other personal data of the user.

 

2. Legal grounds for the data processing

Point (f) of Art. 6 (1) ) GDPR establishes the legal grounds for the temporary storage of the data log files.

 

3. Purpose of the data processing

The temporary storage of the IP address by the system is necessary so that the website can be transmitted to the user’s computer. The storage of the user’s IP address for the duration of the session is required for this purpose.

The storage in log files serves to ensure the functionality of the website. In addition, we use the data to optimise the website and to ensure the security of our information technology systems. An analysis of the data for marketing purposes does not take place at this time.

These purposes also establish our legitimate interest in the data processing pursuant to point (f) of Art. 6 (1) GDPR.

 

4. Storage period

The data will be erased as soon as they are no longer required for the purposes for which they were collected. When data are collected for the provision of the website, this is the case when the current session is terminated.

When data are stored in log files, this is the case after seven days at the latest. A longer storage period is possible. In this case, the users’ IP addresses are deleted or alienated so that attribution to the accessing client is no longer possible.

 

5. Right to object and erasure

The collection of the data for the provision of the website and the storage of the data in log files are absolutely essential for the operation of the website. The user’s objection to this use is consequently not possible.

 

IV. Use of cookies
 

1. Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user’s computer system. Whenever a user accesses a website, a cookie can be stored in the user’s operating system. This cookie contains a characteristic series of characters that make the unique identification of the browser possible when the website is accessed again.

We use cookies to make our website more user-friendly. Some of the elements on our internet site require the possibility to identify the accessing browser even when there has been a change from one page to another.

The following data are stored and transmitted in the cookies:

(1) Language settings
(2) Login information

We also use cookies that enable us to analyse users’ surfing behaviour on our website.

These procedures may result in the transfer of the following data:

(1) Search terms entered
(2) Frequency of page views
(3) Use of website functions

The user data collected at this time are pseudonymised by technical precautions so the attribution of the data to the accessing user is no longer possible. The data are not stored in conjunction with any other personal data of the users.

When users access our website, an information banner alerting the users to the use of cookies for analysis purposes and referring to this privacy policy appears. Information is also provided describing how the storage of cookies can be prevented in the browser settings.

 

2. Legal grounds for the data processing

Point (f) of Art. 6 (1) GDPR establishes the legal grounds for the processing of personal data by using cookies.

The legal basis for the storage of new and the reading of existing technically necessary cookies as well as the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f) DSGVO, § 25 para. 2 of the Telecommunications Telemedia Data Protection Act (TTDSG). The legal basis is also Art. 6 para. 1 p. 1 lit. b) DSGVO if the cookies are set to initiate a contract, e.g. for orders.

The legal basis for the storage of new cookies and the reading of other existing cookies as well as the processing of personal data using cookies for other purposes is Art. 6 para. 1 lit. a) DSGVO, Section 25 para. 1 of the Telecommunications Telemedia Data Protection Act (TTDSG) if the user has given his or her consent in this regard.
 

3. Purpose of the data processing

The purpose of the use of technically required cookies is the simplification of the use of the websites for users. Some of the functions available on our internet site cannot be offered without the use of cookies. Their use requires the recognition of the browser after there has been a change of pages.

We require cookies for the following applications:

(1) Adoption of language settings
(2) Remembering search terms

The user data collected through technically necessary cookies are not used to create user profiles.

The analysis cookies are used for the purpose of improving the quality of our website and its content. The analysis cookies make it possible for us to learn how our website is used, allowing us in turn to improve our service continuously.

 

4. Storage period, right to object and erasure

Cookies are stored on the user’s computer and transmitted from it to our site. This gives you, the user, full control over the use of cookies. By making the appropriate settings in your internet browser, you can block or restrict the transmission of cookies. Cookies that have been stored on the computer can be deleted at any time. You can set your browser to do this automatically. If cookies for our website are blocked, however, you may possibly no longer be able to use all the functions of our website in their full scope.

 

5. Tracking pixels/ Details about cookies

We use so-called “session cookies” in a number of positions; they are automatically deleted at the end of your visit and are used to make the service more user-friendly, effective and secure. The security standards of your browser protect our cookies from being read by third parties.

We use so-called “tracking pixels” (small graphics) on our digital services. Tracking pixels fulfil functions similar to cookies.

When an offer is opened, the tracking pixel is loaded and processed by a server on the internet. This allows us to see what content has been viewed how often and from what region by our customers and what actions have been carried out on our digital services. These data are processed under a pseudonym. Your IP address is processed solely in truncated form so that identification of the specific connection is not possible.

Most browsers automatically accept cookies, but offer the option of rejecting cookies or displaying a warning before they are stored. The help function in the menu bar of most web browsers explains how you can prevent your browser from accepting new cookies, how to set your browser to notify you of the receipt of a new cookie or even how to deactivate all cookies that have been received.

However, we recommend that you leave the cookie functions fully activated so that you can use all the functions of our online services.

Important: The deactivation of cookies is stored in the form of a cookie on your device (computer, smartphone or tablet) in the browser in use when the cookies are deactivated and has no connection to the customer account. You must deactivate cookies separately on each of your devices and browsers.

If you have set your browser to delete cookies automatically when you close it, the opt-out cookies (deactivation cookies) will also be deleted.

You can use tools such as Ghostery, web-washer, ADBlock or blugnosys to stop the tracking pixels on our sites.

 

6. Facebook pixel

The so-called “Facebook pixel” from the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025 USA, or if you are a resident of the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) (“Facebook”), is used within our online services in pursuit of our legitimate interests in the analysis, optimisation and economic operation of our online services and for this purpose.

Using the Facebook pixel, Facebook can identify the visitors to our website as a target group for the display of advertisements, so-called “Facebook ads”. We use the Facebook pixel so that the Facebook ads we have purchased are displayed solely to certain users. This is the purpose for the implementation of the Facebook remarketing tag on this website. A visit to the website establishes a direct connection to the Facebook servers via this tag. A record of your visit to the website is transmitted to the Facebook server, and Facebook attributes this information to your personal Facebook user account. You will find more detailed information on how Facebook collects and uses data as well as your rights in this respect and settings options for protecting your privacy in Facebook’s privacy policy at https://www.facebook.com/about/privacy/.

Alternatively, you can deactivate the “Custom Audiences” remarketing function at https://www.facebook.com/settings/?tab=ads#_=_. You must be logged in to Facebook to do this.

 

7. Google AdWords Conversion Tracking

We also use Google Conversion Tracking, a service provided by Google Inc. (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google AdWords sets a cookie on your computer whenever you access our website from a Google ad. These cookies become invalid after 540 days and are not used for identification of specific individuals.

If you access certain eQ-3 websites and the cookie has not yet expired, Google and eQ-3 can recognise that you have clicked on the Google advertisement and have been directed to this page. Every AdWords customer receives a different cookie so cookies cannot be traced via the websites of AdWords customers. The information collected by the conversion cookie is used to create conversion statistics for AdWords customers who have opted for Conversion Tracking. eQ-3 learns the total number of users who have clicked on their ad and have been redirected to a page marked with a Conversion Tracking tag. We do not, however, receive any information that can be used to identify users personally.

You can view Google's current privacy policy here https://policies.google.com/privacy?hl=de.

 

8. Cookie overview

V. Retargeting

This website uses retargeting technology from Adform (Adform Germany GmbH, Grosser Burstah 50–52, 20457 Hamburg). This makes it possible to target internet users on our partners’ websites who have previously shown an interest in our website and our products. When retargeting is used, the advertising material is displayed on the basis of a cookie-based analysis of previous user behaviour. This is a temporary cookie that expires after 60 days. If you do not wish Adform to display interest-based advertising to you, you can object at any time to the collection and storage of data for the future here. You will find additional information about Adform’s privacy policy at https://site.adform.com/de/privacy-center/platform/.

In addition, this website uses retargeting technology from Active Agent (Active Agent AG, Ellen-Gottlieb-Strasse 16, 79106 Freiburg i.Br., Germany). This makes it possible to target internet users on our partners’ websites who have previously shown an interest in our website and our products. When retargeting is used, the advertising material is displayed on the basis of a cookie-based analysis of previous user behaviour. This is a temporary cookie that expires after 60 days. If you do not wish Adform to display interest-based advertising to you, you can object at any time to the collection and storage of data for the future here.

Additional information about the data protection provisions is available at https://www.active-agent.com/de/unternehmen/datenschutzerklaerung/

Link to opt.out: https://www.active-agent.com//de/unternehmen/opt-out/

 

VI. Advertising & Marketing

We process our customers’ data for our own marketing purposes in accordance with statutory provisions. Our aim here is to send to you offers that are best suited to your needs. Using probability values, we seek to present to you solely advertising content that is of interest to you.

 

1. Cision

Cision Germany GmbH, Westhafenplatz 1, 60327 Frankfurt a.M., collects and processes data on our digital services and their subpages for marketing and optimisation purposes. Use profiles can be created under a pseudonym from these data. Cookies enable recognition of the internet browser. The data collected using Cision technologies are not used to identify you personally and are not merged with personal data about the person behind the pseudonym.

Point (f) of Art. 6 (1) GDPR establishes our legitimate interest in the business optimisation of our service for direct marketing purposes as the legal grounds for the processing.

You can object to the processing of your data for marketing purposes at any time by sending a short written message to datenschutz@eQ-3.de or withdraw your consent without incurring any costs other than the transmission costs according to the basic tariff.

If you object to the processing, the contact address you have provided will be blocked for further marketing processing.

 

3. Google Analytics

eQ-3 uses Google Analytics, a web analysis service offered by Google, Inc. (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics processes so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website. As a rule, the information about your use of the website generated by the cookie is transferred to a Google server in the USA and stored there.

 

3.1 IP anonymisation

We have activated the IP anonymisation function on this website. Consequently, Google truncates your IP address within the member states of the European Union or in other countries of the European Economic Area before transmitting it to the USA. The full IP address is transferred to a Google server in the USA and truncated there solely in exceptional cases. Acting on behalf of the operator of this website, Google uses this information to analyse your use of the website, to compile reports about website activities and to perform additional services related to website use and internet use for the website operator. The IP address your browser provides within the scope of Google Analytics is not associated with any other Google data.

 

3.2 Browser plugin

You can prevent the storage of cookies by making the appropriate settings in your browser software; however, we expressly point out to you that doing so may prevent you from being able to use all of the functions on this site in their full scope. Moreover, you can prevent the disclosure of the data generated by the cookie and related to your activities on the website (including your IP address) to Google and the processing of these data by Google by downloading and installing the browser plug-in from the following link: https://tools.google.com/dlpage/gaoptout

 

3.3 Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link Deactivate Google Analytics. It will set an opt-out cookie that prevents the collection of your data during future visits to this website: Deactivate Google Analytics.

Additional information on the treatment of user data with Google Analytics can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

 

3.4 Contracted data processing

We have concluded a contract with Google for data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Additional information about the terms and conditions of use and privacy can be found at http://www.google.com/analytics/terms/de.html and
at https://policies.google.com/privacy?hl=de.

 

4. Matomo

We use the open source software tool Matomo (formerly PIWIK) on our website to analyse the surfing behaviour of our users. The software sets a cookie on the user’s computer (see above for information about cookies). Whenever any pages of our website are visited, the following data are stored:

(1) Two bytes of the IP address of the user’s system accessing the website (last revised in May 2018 19)

(2) The accessed website

(3) The website from which the user reached the accessed website (referrer)

(4) The subpages visited from the accessed website

(5) The time spent on the website

(6) The frequency with which the website is accessed

The software runs exclusively on our website servers. Users’ personal data are stored there only. The data are not transferred to third parties.

 

VII. Social bookmarks/Plugins

 

1. General

We want to point out that we regularly check social media sites, forums and blogs to view any reports about eQ-3. Your postings on such sites are evaluated internally and prepared as reports. They are not attributed to you personally or to your customer account. Your name and your picture are rendered unrecognisable. Our interest pursuant to point (f) of Art. 6 (1) EU GDPR in steering the formation of opinion and analysing the influence of social media must be regarded as legitimate within the sense of the aforementioned provision.
We use social bookmarks and social plugins. We use them in accordance with point (f) of Art. 6 (1) GDPR with the intention of increasing name awareness of our company. This marketing purpose is considered a legitimate interest under the GDPR. The responsibility for data protection-compliant operation must be ensured by the providers of each of the services.
Social bookmarks are internet bookmarks that enable you to access our websites from the sites of the providers:

  • Facebook (Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA),
  • YouTube (YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA)
  • Instagram (Instagram LLC. 1601 Willow Road, Menlo Park, CA 94025, USA)

These social bookmarks are integrated as links (buttons). When you click on the buttons, you are redirected from our homepage to our page on the specific provider’s site. So information is not transmitted to the provider until the initial click and redirection.

Please refer to the specific provider’s privacy policy announcements for information on the treatment of your personal data when using the services of any given provider.

 

2. Social plugins

We also use social plugin functions for the Facebook, Twitter and Google+ networks. The so-called “social plugins” are technologies that enable you as a user to make certain content known to members of social networks via a direct connection.
To protect your privacy, we offer these social plugins as so-called “2-click buttons” (two-click method). When integrating the social plugins, we use a technical solution that prevents data (e.g. IP address) from being transmitted to social networks such as Facebook as soon as you open our website. This means that the buttons of

  • Facebook (operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA),
  • Twitter (Twitter, Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA) and
  • Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) are deactivated by default.
  • Instagram (Instagram LLC. 1601 Willow Road, Menlo Park, CA 94025, USA)

The social plugins are not activated until you click on them for the first time. The content of the plugins is transmitted by Facebook, Twitter and Google directly to your browser and integrated into our website by the browser. By clicking on the social plugins a second time, you can make full use of the functions such as “Recommend”.
Please note the following points for each of the plugins:


2.1. Facebook social plugins

eQ-3 has no control over the scope of the data that Facebook collects with the help of this plugin. You can find more details on the Facebook site. Succinctly summarised, this means: The activation of the plugins sends information to Facebook that a user has accessed the corresponding page of the website. If users are logged on to Facebook, Facebook can attribute the visit to their Facebook accounts. If users interact with the plugins (for example, by clicking on the “Like” button or entering a comment), the information will be transmitted by your browser straight to Facebook and will be stored on its servers. Even if users are not members of Facebook, it is possible for Facebook to learn and store their IP addresses. According to Facebook, only anonymised IP addresses are stored in Germany. Purpose and scope of the data collection and the further processing and utilisation of the data by Facebook as well as the related rights and setting options for protection of users’ privacy can be found in the Facebook privacy policy:
https://www.facebook.com/about/privacy/ If you do not wish Custom Audience to acquire your data, you can deactivate Custom Audiences here.
You can also use various add-ons for your browser to block Facebook social plugins. You can also use add-ons with your browser (the “Facebook Blocker”, for instance) to block the loading of the Facebook plugins completely. Otherwise, you can prevent the linking of data solely if you log out of Facebook before visiting our website and before activating the social plugin for your browser.

 

2.2. YouTube social plugins

eQ-3 has no control over the scope of the data that YouTube collects with the help of this plugin.
You will find more details on the YouTube site.
Our internet site contain at least one plugin from YouTube, which belongs to Google Inc., headquarters in San Bruno/California, USA. When you access a page on our internet site that contains a YouTube plugin, a connection to the YouTube servers is established. The YouTube server receives a notification identifying the specific page of our website you have accessed. If you are logged in to your YouTube account during the visit, you make it possible for YouTube to attribute your surfing behaviour directly to your personal profile. You can thwart this attribution if you log out of your account beforehand.
Please see the privacy policy provided on the YouTube site for additional information about YouTube’s collection and use of your data:
https://policies.google.com/privacy?hl=de&gl=de

 

2.3 Instagram social plugins

Plugins from Instagram are also used on our website. The plugins are marked by an Instagram logo. If you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the Instagram servers. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page. This integration provides to Instagram information via the plugin even if you do not have an Instagram profile. This information, including your IP address, is transmitted by your browser directly to an Instagram server in the USA and stored there. If you interact with the plugins (for example, by clicking the Instagram button), this information is also transmitted directly to the Instagram server and stored there. The information is published on your Instagram account and displayed to your contacts there.

If you do not want Instagram to attribute the data collected through our website directly to your Instagram account, you must log out of your Instagram account before visiting our website.

Please see Instagram’s privacy policy for more information at: https://help.instagram.com/155833707900388

 

2.4 Falcon.io

We work with the Falcon.io product to schedule and post content on the social networks we use, to ensure that we do not miss any user posts that are relevant for us and to interact with users. This tool enables eQ-3 to manage all the social media sites we use on one common platform. The operating company is Falcon.io ApS; H.C. Andersens Boulevard 27, 1st floor; 1553 Copenhagen V; Denmark.

When you contact us, mention us or post, tweet or comment on any of the accounts, the following user data are displayed in the tool insofar as you maintain the information in your profile:

  • Name
  • Sex
  • Profile name, URL and photo
  • Date and time of post, tweet or comment
  • Content and time of post, tweet or comment
  • User history if the user has had previous contact with us

Falcon's privacy policy can be found here: https://www.falcon.io/privacy-policy/.

 

3. eTermin

We use the SaaS application eTermin to set up and manage appointments for our “mobile showroom -—experience smart home live”.

The operating company is eTermin GmbH; Im Wiesengrund 8; 8304 Wallisellen; Switzerland.

If you use the tool to make an appointment, the following personal data will be processed:

  • Personal master data (e.g. surname, first name, address, city, telephone)
  • Contact data (e.g. telephone numbers, email addresses)
  • Appointments (times agreed using eTermin)
  • Communication data (e.g. communication processed using eTermin, email messages)

The eTermin privacy policy can be viewed here: https://www.etermin.net/online-terminbuchung-datenschutz.

 

4. WisePops

We work with WisePops SAS, 49 Rue Jean De La Fontaine, 75016 Paris, France. WisePops is a provider that enables us to utilise pop-ups. We use WisePops to provide you with tailored information in the form of pop-ups during your visit to the website. WisePops collects data and sets cookies for this purpose. You will find additional information at:  https://wisepops.com/terms-of-service/.

 

VIII. Google Maps

Our site uses the map service Google Maps via an API. The provider is Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

eQ-3 has no control over the scope of the data Google Maps collects with the help of this plugin.
The Google Maps functions cannot be used without storage of your IP address. As a rule, this information is transferred to a Google server in the USA and stored there. The provider of this site does not have any control over this data transmission. We use Google Maps in the interest of an attractive display of our online services and to enable users to find the locations shown on this website easily. This represents a legitimate interest within the sense of point (f) of Art. 6 (1) GDPR. You will find more information about the treatment of user information in Google’s privacy policy:

https://www.google.de/intl/de/policies/privacy/.

 

IX. Newsletter


1. Description and scope of data processing

You have the opportunity on our internet site to subscribe to a free newsletter. When you register for the newsletter, the data are transmitted to us from the entry mask.

They include the user’s email address.

In addition, the following data are collected during registration:

(1) IP address of the accessing computer

(2) Date and time of registration

Your consent for the processing of the data is requested during the registration process and reference is made to this privacy policy.

Data are not transferred to third parties as part of the data processing involved in sending the newsletter. The data are used solely and exclusively for distribution of the newsletter.

 

2. Legal grounds for the data processing

The newsletter is distributed pursuant to the user’s registration on the website:

homematic-ip.com

Point (a) of Art. 6 (1) GDPR establishes the legal grounds for the processing of personal data when users subscribe to the newsletter, provided that the user has given his or her consent to the processing.

 

3. Purpose of the data processing

The user’s email address is collected for the purpose of distribution of the newsletter.

 

4. Storage period

The data will be erased as soon as they are no longer required for the purposes for which they were collected. The user’s email address will be stored as long as the newsletter subscription remains active.

 

5. Right to object and erasure

The registered user may unsubscribe to the newsletter at any time. Every newsletter includes a link for this purpose.

The link can also be used to withdraw consent for the storage of the personal data collected during the registration process.

 

X. Contests


We require data from you for your participation in contests and their conduct and for sending notifications of wins and the prizes. Such data include, for example:

First name, surname

Email address

Telephone number, if applicable

Street, postal code, city, country

Point (b) of Art. 6 (1) GDPR establishes the legal grounds for this, i.e. you are providing us with the data on the basis of the contractual relationship (terms and conditions of participation) between you and eQ-3. Please see the terms and conditions of the contest for details. Your data will be deleted once the competition is over. We store the data of the winners as required for the processing of the contract until the expiry of the statutory or possible contractual warranty and guarantee rights. After expiry of this period, we retain the information of the contractual relationship as required under commercial and tax law for the periods determined by law. For this period (generally ten years as of winning the contest), the data are processed again solely in the event of an audit by the tax authorities, for business and tax audit purposes and for the investigation of possible criminal offences.

If you have consented to the use of your data for marketing purposes, we will process your data until you withdraw your consent. This consent is also voluntary and can be withdrawn from eQ-3 at any time by sending a short message to datenschutz@eq-3.de.

Transfer of data (conduct of the contest)

We transfer your data to service providers

for the shipment of contest prizes

for the conduct of contests

solely if the partner is obligated by our data protection standards.

If we organise contests on social media platforms (e.g. Facebook), we request that you also observe the privacy policy provisions of the particular platform. It is necessary for the conduct of some contests to transfer your data to our cooperation partners who support us in the conduct of contests or to have them process your data. We will provide information about our cooperation partners in the terms and conditions of participation for the specific contest. If you do not wish your data to be transmitted for the conduct of the contest, it may not be possible for you to participate. Points (b) and (a) of Art. 6 (1) GDPR establish the legal grounds for the transfer of the data.

 

XI. Security information


We secure our website and other systems by technical and organisational means to ensure that your data cannot be accessed, modified or distributed by unauthorised persons. However, despite regular checks, it is not possible to provide complete protection against all risks.