Understand our products with Homematic IP
A smart home system is only as helpful as it is practical to use on a daily basis. It must be as easy as possible to install and operate. That’s why we at Homematic IP attach great importance to making sure that you can easily understand and enjoy all our products.
Get information in the form you prefer.
Some of our customers like to read manuals, others surf our website for information, others still are social media users and prefer to watch YouTube videos. Whatever way you want to understand our products, with us you can. One thing remains the same: we’ll help you find answers to all your questions.
Use our practical search function to find your local sales partner.
Technical support for customers
Have you purchased a product from the Homematic IP system and now have a question about it? Our technical support team will be happy to help you. Please send us a detailed description of your query as well as photos, screenshots or videos of your configuration.
You can reach us Monday to Friday from 9 am to 6 pm on telephone number +49 (0)491 / 600 8 680, or you can write to us using our contact form.
Online seminars
Get more information about the Homematic IP system and its advantages quickly and easily. See for yourself how intuitive and user friendly our smart home solutions are in our online seminars.
The basic online seminar provides an overview of the Homematic IP product portfolio and the wide range of applications. The system is set up with selected products live in the seminar. This gives you a good idea of how easy it is to install and operate the devices.
You can find all the current online seminars here. Select something suitable now.
What our customers say
"My smart home feeling is when my house does the things I do manually every day, over and over again, automatically for me." Here, he relies on the smart functions that he can configure very easily and individually with the Homematic IP app. The broad product portfolio of Homematic IP makes it particularly easy for Alexander to combine different solutions - flexibly by radio or also wired and thus particularly fail-safe. "That's smart!"
– Alexander from Schwarmstedt –
"Heinz Joachim aus Nachrodt-Wiblingwerde ist begeisterter Homematic IP Anwender. Ihn fasziniert die Einfachheit von Homematic IP. "Das System ist einfach einzurichten und zu bedienen." Unter diesen Bedingungen kann Smart Home aus seiner Sicht auch das Leben älterer Menschen bereichern. "Das ist Technik, die auch ältere Menschen begeistert!"
– Heinz Joachim aus Nachrodt-Wiblingwerde –
